FAQ
🛍 Orders & Products
Who do you design your apparel for?
We create unique custom apparel for all ages and genders. Although most of our products are adult unisex, we are expanding our children's products.
How are your products made?
All of our designs are created in-house and printed on demand. This means each item is made specifically for you after you place your order, helping reduce waste and overproduction.
What kind of apparel do you use?
We use high-quality, comfortable garments designed for everyday wear. Materials and fit may vary slightly depending on the product style.
Will the print fade or crack?
Our prints are made using professional printing methods designed to last. To keep your design looking its best, we recommend washing inside out in cold water and tumble drying on low.
📦 Shipping
How much is shipping?
We offer free standard shipping on all orders!
How long does fulfillment take?
Most orders are processed within 2–5 business days before shipping.
Estimated shipping times:
• United States: 3–7 business days
Please note that production time is separate from shipping time.
Total estimated time of delivery from date of order: Approximately 5-12 business days
How can I track my order?
Once your order ships, you’ll receive a tracking number via email so you can follow your package.
Do you ship internationally?
At this time we primarily ship within the United States.
🔄 Returns & Exchanges
Do you accept returns?
Because each item is made to order, we generally do not accept returns or exchanges unless the item arrives damaged or defective.
What if my order arrives damaged or incorrect?
Please contact us within 7 days of delivery with photos of the issue and we’ll make it right.
📏 Sizing
How do I know what size to order?
Each product page includes a size guide to help you choose the best fit. If you’re between sizes, we typically recommend sizing up for a more relaxed fit.
Do you offer plus size or big & tall clothing?
We try to offer an extensive variety of not just colors and products, but sizes as well. We offer products ranging from XXS - 6XL.
💳 Payments
What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.
Is your checkout secure?
Yes! Our store uses secure encrypted checkout to protect your payment information.
Do you offer any promo codes?
Our current promotions can often be found at the top of our homepage or in the thumbnail of designated sale items. We also encourage you to sign up for our email list to receive an addition storewide promo code for joining!
📧 Contact
How can I contact you?
If you have any questions or concerns, feel free to reach out:
📩 Email: support@sweettalkstees.com
We typically respond within 24–48 hours.
💡Still have questions?
Email us, or click on the chat 💬 at the bottom of the homepage to send us a message anytime and we’ll be happy to help!
