Shipping Policy
Shipping & Delivery Information
At Sweet Talks Tees, we provide boutique, custom engraved, and made to order items printed specifically for you. This allows us to create unique designs while reducing waste.
Order Processing
Print-on-demand orders typically take 2–5 business days to be printed and prepared before shipment.
During high-volume periods or holidays, processing times may be slightly longer.
Shipping Time (United States)
Once your printed order ships, delivery typically takes 3–7 business days depending on your location.
Estimated Total Delivery Time
Print-on-demand production time + shipping time means most orders arrive within 5–12 business days.
Order Tracking
All orders include tracking information.
Once your item ships, you will receive an email with your tracking number so you can monitor your delivery.
Custom Jewelry Production & Shipping
Our personalized jewelry is made on demand and shipped through a third-party jewelry production and fulfillment partner. Custom jewelry requires production time before it is transferred to the shipping carrier.
Estimated production and delivery timeframes may be displayed on the applicable product page, during customization, or at checkout. These timeframes are estimates and are not guaranteed delivery dates. Delays may occur because of production demands, carrier disruptions, severe weather, holidays, customs processing, or other circumstances outside our reasonable control.
Jewelry may ship separately from apparel, accessories, boutique products, or other items in the same order. When products ship separately, you may receive more than one package and more than one tracking notification. You will not be charged additional shipping solely because an order is divided into multiple shipments.
OPJ Studio or its approved manufacturers, subcontractors, distributors, and shipping carriers may produce and ship personalized jewelry directly to the delivery address provided with the order. The carrier or shipping method may be changed when a comparable service and delivery timeframe are available.
Shipping Location
We currently ship within the United States only.
Shipping Costs
All orders ship FREE of charge.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. Please verify the recipient’s name, street address, apartment or unit number, city, state, postal code, and other delivery information before submitting the order.
Once an order enters production or shipping, we may be unable to change its delivery address. Sweet Talks Tees and its fulfillment partners cannot guarantee delivery when an incomplete or incorrect address is provided, nir can we guarantee that an order can be cancelled once processed. Additional production, replacement, redirection, or reshipping charges caused by a customer-provided address error may be the customer’s responsibility.
Lost Packages
If tracking has not updated or a tracked order appears to have been lost in transit, contact support@sweettalkstees.com promptly. Claims involving a package believed to be lost must be reported no later than 30 days after the estimated delivery date.
We will review the tracking information and work with the fulfillment partner or carrier to investigate qualifying claims. When a tracked package is confirmed lost because of a carrier error, an approved resolution may include reshipment or another appropriate remedy.
If carrier tracking confirms that the package was delivered, the order will not automatically qualify as lost in transit. We may ask the customer to confirm the shipping address, check the delivery area, contact household members or neighbors, and complete any available carrier investigation before a resolution is considered.
Questions About Shipping?
If you have any questions about your order or delivery times, please contact us.
📧 support@sweettalkstees.com
